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Be. Inspired. Passionate ideas at work

29Nov/090

“Advertising is dead,” they say. Is it really?

So you hear a lot of new marketing revolutionaries say that advertising is dead and that traditional ad agencies will die with their cherished methodology.  While I may be considered part of this revolution, I don't agree with the notion that advertising no longer has a place at the table.  To remain relevant, advertising has and will evolve to meet the demands and desires of its intended audience.  After all, advertisers have heard the message - consumers don't want marketing messages forced on them.  They are more responsive towards marketing which connects with them on a personal and emotional level.

So, many advertising agencies have taken a page from the experiential marketing handbook and are creating ads which are more relevant, interactive and engaging.  However, it's how those ads integrate into an overall marketing plan, that is the secret of its success.  Even the most innovative concepts still need the support of other marketing components and tactics in order for the ad to work.  Just take a look at this out-of-home concept from McDonald's in London.  They strategically combined social media, experiential and out-of-home into an innovative marketing strategy.  McDonald's Piccadilly Circus Facebook fan page describes their campaign as follows:

"McDonald’s recently launched a new interactive sign where passers-by can interact with images displayed on McDonald’s giant LED screen, and visitors can take an interactive role at one of London’s most photographed locations in London.

We want to see what kind of pictures you come up with, and what you think about the sign. So please add your pictures to this group or check out the photo pool on Flickrhttp://www.flickr.com/groups/mcdonaldspiccadillycircus"

Surprisingly, the Facebook fan page is not as populated as one would expect.  Perhaps it's a case of a great idea with a flawed execution?

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21Nov/090

Staffing. Take the word out of your vocabulary.

Something that has puzzled me over the years of working in this industry is the common use of the word "staffing" when referring to the services provided by a company which supplies brand ambassadors, promotional event staff, field representatives, market managers, etc. to experiential and event marketing agencies.  It's quite possible that many companies are worthy of such a limiting label for the commoditized service they provide.  However, I am certain that agencies planning for a flawless execution, do not wish to entrust their field labor to a company that views their support service simply as human resources.  Right?

Arguably, the field personnel in any experiential marketing program are the most vital components.  After all, no matter how innovative your concept or how perfect your strategy may be, a lackluster team of brand ambassadors can send any program to oblivion fast.  A poorly trained or screened brand ambassador can potentially ruin the brand's reputation and value.  Not only must special care and attention be placed on the training, screening and casting of these brand ambassadors but they must also be professionally managed during the course of the execution, preferably by a team of people who are experienced marketers.

Words of advice to brands and their agency partners - make sure that the assembly the brand team is handled by a reputable company with marketing experience and that a realistic budget is allocated in order to ensure that only the best people are selected to represent the brand in the field.  Anything less can unnecessarily place both the brand and program at risk.

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